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Customer feedback

Customer Reviews

In customers’ own words — what it was like to have the problem looked at.

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  • 60-minute response in Kent
Engineer reviewing drain camera footage on a monitor in a van

What customers have said

Clear explanations, quick help, a tidy finish.

“Came on the same day as I called Jan out, fixed my issue within minutes for a extremely reasonable rate. Gave advice on how to stop it happening again. Could not recommend them enough! Very happy with the work completed”
Jennifer MillerGoogle review
“Jan was extremely knowledgable and professional. He explained everything thoroughly and shared each stage so I was fully informed. He shared photos and videos. He cleaned up after he finished and explained what would be covered in the follow up report. I highly recommend him.”
Jean MockfordGoogle review
“We had a blocked drain that had water coming out it was gurgling and there was a horrible smell, Jan was with us within 1/2 hour of my husband calling him, he flushed out the drain and cleaned it all out so it’s as good as new so happy days, Jan was a very friendly, helpful, knowledgeable guy and we wouldn’t hesitate to recommend him to anyone was very much appreciated thank you again Jan 😊👍”
Mandy RhodesGoogle review
“Jan was brilliant. He was super friendly and professional, clearly outlining what the problems might be and never putting pressure on. Would highly recommend Jan and the company and will return to them of any further problems. Excellent service!!”
Leah SharpeGoogle review
“Jan was very quick to arrive, in just an hour. Very good advice and explained the issues, friendly too. Will definitely call if needed in the future.”
Natasha OsborneGoogle review

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More customer feedback

“Excellent and friendly service from Jan. Job done quickly and with useful explanation.”
Martin JordanGoogle review
“Fantastic efficient service by Jan today. He solved my problem really speedily. I will definitely use him again.”
Jan YoxallGoogle review
“Yan is absoleutley fabulous. Dont call anyone else.he is amazing.”
Catherine WadeGoogle review
“Excellent service! I highly recommend Jan. Will use him again”
Oliver GillardGoogle review

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